Privacy Policy
About this policy
Cerberus IT Solutions, LLC ("Cerberus," "we," "us," or "our") provides this policy to explain information collected through our public website and how it may be used. It covers website visits, inquiries submitted through the website, and our SMS communications.
Information you provide
Our Contact form allows you to provide your name, company, email address, phone number, and message or inquiry. Email and message are required; the other fields are optional. We receive the information you choose to submit.
Do not submit passwords, MFA codes, or other sensitive credentials through the public form. Include only information needed to explain your inquiry.
Information collected automatically
Wix hosts this website and provides its form functionality. Wix may process technical information associated with visits and requests to operate and secure the website and assess its performance. The information processed depends on the features and settings in use.
How information may be used
Information submitted through the website may be used to respond to inquiries and communicate about requested services. Website information may also be used to operate and maintain the site, protect against misuse or security issues, and improve site functionality where applicable.
Service providers and information sharing
Website hosting and form functionality rely on service providers, including Wix. Information submitted through or generated by the website may be processed by these providers as part of delivering those services.
Cookies and similar technologies
Wix uses cookies and similar technologies for website operation, security, and performance. The technologies used depend on the website features and configuration. Browser settings may let you manage or remove cookies; restricting some cookies can affect website functionality.
Data security
No website, transmission method, or electronic storage system can be guaranteed completely secure. Please avoid sending sensitive credentials or unnecessary confidential information through the public Contact form.
Data retention
For questions about retention or deletion of information you have submitted, contact Cerberus through the Contact page or call 361-333-1123.
Privacy questions and requests
You may contact Cerberus through the Contact page with privacy-related questions or requests concerning information you have submitted. Please describe your question without including sensitive credentials.
Children’s privacy
This website presents business IT services and is intended for a business audience. If you have a concern about a child’s information submitted through the site, please contact Cerberus.
External links
Links to third-party websites may lead to services with their own privacy practices. Review the privacy information provided by those websites when using them.
Policy changes
This policy may be updated as website practices change. The current version will be available on this page.
Contact
Cerberus IT Solutions, LLC
Victoria, Texas
Use the Contact page or call 361-333-1123 for privacy questions.
SMS privacy
When you opt in to SMS, Cerberus IT Solutions, LLC uses your phone number, consent record, and message content for two-way client correspondence about IT support, troubleshooting, scheduling, installations, and project updates. We do not send marketing or promotional texts. SMS consent is optional; providing a phone number or submitting a form does not by itself give SMS consent.
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for marketing or promotional purposes. SMS opt-in information and messaging consent are not transferred to third parties for their marketing use. Necessary service providers may process this information solely to deliver or support the communications you request from Cerberus, subject to these restrictions. Information may also be disclosed where required by law.
To stop SMS messages, reply STOP or UNSUBSCRIBE to the number that contacted you. For assistance, reply HELP or call 361-239-5002 (client support). You may also call 361-333-1123 (general business). Opting out of texts does not prevent you from contacting us by phone. Please do not text passwords, access codes, or other sensitive credentials.